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Terms & Conditions

In using the KoksyBoxy site and/or online store (the shop), you agree to comply with the following terms and conditions:

COPYRIGHT & CONTENT USAGE

All of the content that appears on the KoksyBoxy™ website, including all visuals and text, are subject to copyright protections and/or other intellectual property rights or licenses held by KoksyBoxy™ under the United Kingdom copyright law. KoksyBoxy™ grants you a limited license to access and share the content on this website. Content of the KoksyBoxy™ website is intended solely for the personal, non-commercial use by users of the website.

In case of any circumstance or reason outside of our control, we reserve the right to suspend the execution or fulfilment of an order. In such case, the shop shall immediately notify the customer, who will then have right to cancel the order.

ORDERS POLICY


Once an order has been made and payment fulfilled, the customer accepts that they have committed to the purchase. Reversals of an order will not be accepted without contact immediately to KoksyBoxy™ for consideration of circumstance.
Orders will be processed provided that ordered goods are available, where "add to cart" has been selected. In case of temporary out-of-stock goods or stock that is made-upon-order, where "place and order" is selected, the order will be executed right after the good is made, but no later than 40 days after the day of order.
KoksyBoxy™reserves the right to refuse to sell to third parties if there is unquestionable intent regarding the purpose of the order. Goods sold are intended for personal use only. Any orders believed to be made for the purposes of another entity's research and development will be declined and further action may be taken regarding copyright infringement.
KoksyBoxy™ shall reserve the right to refuse an order in the event of an error on the shop's website.

PRIVACY POLICY


International customers please note payment is processed through Stripe which automatically converts to your currency when you make a purchase. As soon as you have placed an order your credit card will be debited and you will receive a confirmation email to you the address of your choice.
We will never, ever collect or store any customer credit card information.
We collect information from customers when they register on the shop web site, place an order or subscribe to the KoksyBoxy™newsletter. When ordering or registering on the online shop, as appropriate, customers may be asked to enter: name, e-mail address, mailing address, phone number or credit card information. Customers may, however, visit our site anonymously.
Customer information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without customer consent, other than for the express purpose of delivering the purchased product or service requested.

WARRANTY 

Our mission is to provide the best quality everyday jewellery at affordable prices. We provide the opportunity to each of our customers to return the purchased product within 30 days from the date of delivery.

Goods that have been used or altered will not be accepted for return or exchange.

RETURNS AND EXCHANGE

Returns and exchanges will be accepted within five (5) days of the delivery confirmation date.
If there is a price difference, the customer will be contacted for payment information.

If the customer would like to return or exchange a product, please contact KoksyBoxy™with the understanding that some restrictions apply.
Items that have been used, worn or damaged will not be accepted for return or exchange. If the customer believes the item has been damaged during shipping, please let KoksyBoxy™know within three (3) days and everything possible will be done to assist with your insurance claim. Please include images of the damaged item. Every item posted by KoksyBoxy™is packaged securely and will be in pristine, untouched, unused condition.
Shipping fees are non-refundable.
Once the goods are returned to KoksyBoxy™in the original and unused condition, a quality check will be made before processing a refund for the goods. Depending on the original payment it may take a week or two for the customer to see the refund in their account.

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